Contents
- Getting Started
-
Using Documents
- Supported file formats
- Create a new file in Documents
- Create a folder or a subfolder in Documents
- Copy, move, rename, delete, restore, or compress files and folders
- Customize the view of your files
- Use search in Documents
- Access recently opened and favorite files
- Share files via the Share button
- Save files from other apps to Documents
- Transfer files from Safari to Documents
- Transfer files between iOS device and desktop using Wi-Fi
- Transfer files to another iOS device with FileDrop
- Transfer files to desktop or another iPhone/iPad with WebDAV
- Share files with Android devices
- iTunes file sharing
- Share files from cloud via a link
-
Troubleshooting
- Files look broken
- Music stops when the screen is locked
- Documents app quits unexpectedly
- Documents app freezes
- Sync issues
- There is no Documents app in the 'Open In' menu
- Annotations are not visible in Documents while working with a third-party app
- Restore accidentally deleted files
- VPN-related issues
- Wi-Fi Transfer issues
- Can't access a password protected app
- Email can’t be sent
- The app occupies too much space
- Subscription issues
- Battery usage and background activity of the app
- Billing & Subscription
- Privacy & Data
- Contact us
Keep your device awake while reading
You can prevent your iPhone or iPad from auto-locking while using Documents. It’s handy when you’re reading a PDF book for a long time without performing any actions on the screen.
How to prevent the iPhone from automatically sleeping:
- Open a PDF file and tap the More ... icon at the top right.
- Tap View Settings
. - Enable the Keep iPhone Awake toggle.
How to prevent the iPad from automatically sleeping:
- Open any PDF file.
- Tap
at the top right. - Enable the Keep iPad Awake toggle.
If you’d like to get individual help from our Customer Support team, follow the steps on the Contact Us page.
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