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    Contents
    • Getting Started
      • Add files to Documents
      • Create a folder or a subfolder in Documents
      • How to rename, move, and delete your files
      • Sync and back-up your files using cloud storages
    • Using Documents
      • Supported file formats
      • Create a new file in Documents
      • Create a folder or a subfolder in Documents
      • Copy, move, rename, delete, restore, or compress files and folders
      • Customize the view of your files
      • Use search in Documents
      • Access recently opened and favorite files
      • Organize your files with Inbox
      • Enhance your files with Tools
      • Set up reminders for your files
      • Access your device files via the Files app folder
      • Documents internal web browser
      • Download files from the Internet
      • Save links in Documents
      • Why VPN?
      • Use VPN in Documents
      • Documents VPN provider & Privacy
      • Share files via the Share button
      • Save files from other apps to Documents via Extension
      • Transfer files from Safari to Documents
      • Transfer files between iOS device and desktop using Wi-Fi
      • Transfer files to another iOS device with Nearby
      • Transfer files to desktop or another iPhone/iPad with WebDAV
      • Share files with Android devices
      • iTunes file sharing
      • Share files from cloud via a link
      • Transfer files between Documents and your Mac using a USB cable
      • Sync and back-up your files using cloud storages
      • Sync a folder with the 2-way sync
      • Set up sync with Mac via SFTP
      • Connect to your Mac or PC via SMB
      • Time Capsule set up
      • Siri shortcuts in Documents
      • Documents widgets
      • Quick Actions
      • Quickly scroll to the top
      • Smart Actions in Documents
      • Use iOS Live Text in Documents
      • How to set password to the app
      • Documents Widgets in Control Center
      • iPhone Mirroring in Documents
    • Troubleshooting
      • Files look broken
      • Music stops when the screen is locked
      • Documents app quits unexpectedly
      • Documents app freezes
      • Sync issues
      • There is no Documents app in the 'Open In' menu
      • Annotations are not visible in Documents while working with a third-party app
      • Restore accidentally deleted files
      • VPN-related issues
      • Wi-Fi Transfer issues
      • Can't access a password protected app
      • Email can’t be sent
      • The app occupies too much space
      • Subscription issues
      • Battery usage and background activity of the app
      • Music skips while playing
    • Billing & Subscription
      • Upgrade to Documents Plus
      • How to cancel the free trial for Documents Plus
      • How to check and manage your subscription status
      • Refund processes in Documents
    • Privacy & Data
      • Documents privacy FAQ
    • Contact us
    Home Troubleshooting There is no Documents app in the 'Open In' menu

    There is no Documents app in the 'Open In' menu

    Whenever you need to open your file in Documents to work with it or you simply want to make sure your file is stored there safe, you can send a copy of the file to the Documents app from other apps using the Open in dialogue.

    If there is no Documents app in the 'Open In' menu

    The steps are listed in order, so start with the first one, see if that helps, and then continue to the next one if it doesn't.

    Step 1: Make sure you follow the needed steps to open a file in Documents

    1. Open the file in a third-party app you work with (e.g., Safari) and tap the Actions button  (in Safari, scroll down the PDF to reveal the toolbar).
    2. Tap Copy to Documents in the app list. 
    Note: Only files can be exported to Documents; notes or web pages cannot be shared, they need to be converted to files first. 

    Step 2: Check the 'More' button

    If the Documents app is not among the available apps, please check the 'More' button:

    1. Scroll the list of apps until you see the More button and tap it. 
    2. Tap Edit in the upper right. 
    3. Enable the toggle for Documents and disable it for the apps you do not need.
    4. Restart your iPhone or iPad.

    Step 3: Make sure the latest iOS version is used

    Check if the latest iOS version is in use on your device since the way the extensions work relies on the system:

    1. Go to iOS Settings of your device > General.
    2. Check if there's an update in Software Update. 

    Save files to a specific folder in the Documents app

    You can also save files to a specific folder in the Documents app (e.g. when saving the PDF file from Safari) using the Files app. For this follow the steps below:

    1. Open the file in a third-party app you work with (e.g. Safari) and tap the Actions button  (in Safari, scroll down the PDF to reveal the toolbar).
    2. Tap Save to Files.
    3. When the Files app is launched, tap the Documents extension in the list of apps and select the folder you would like to save the file to. As a result, the file will be saved to the selected folder of the Documents app.
    Note: If Documents is not in the list of extensions in the Files app, open the Files app > 'Browse' view, tap Edit in the top right corner, enable Documents toggle in the list of Locations, tap Done. Now you will have access to the local files and folders in Documents via the Files app.
    Tip: You can use our own mechanism, Extension, instead of the system Open In option - for this, simply tap Save to Documents under the sharing options. Learn more about the feature here.
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