Billing & Subscription

Learn how to upgrade, manage your Documents Plus subscription, and handle billing-related questions.

Upgrade to Documents Pro

Documents offers most of its functionality for free. However, there are superpowers in the Documents Pro subscription for you to do even more with your files - right now, we have the Documents Pro subscription plan and Documents Pro VPN: Advanced PDF features let you make beautiful annotations, edit PDFs, sign them, and more. Get all the upcoming f...

How to cancel the free trial for Documents Pro

After upgrading Documents, you get a free 7-day trial to explore all the advanced PDF features and VPN. Your iTunes account will be charged after the trial period expires. If you choose not to subscribe, you should cancel your free trial at least one day before the billing date. To do so: Open the Settings app on your iPhone or iPad. Tap your name a...

How to check and manage your subscription status

Once you upgrade to Documents Plus, you can always manage your subscription in the system settings of your device. How to review your subscription Open the Settings app on your iPhone or iPad. Tap your name at the top > Subscriptions. Select Documents. How to cancel the Documents Plus subscription You can cancel your subscription at any time in t...

Refund processes in Documents

According to Apple’s standard policies of subscriptions on apps, once a trial ends most subscriptions start automatically and you’re automatically charged for the subscription, and Documents works this way as well. If you do not consider proceeding with the Documents app usage and didn't cancel the free trial at least 24 hours before it ended, you c...

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