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    Contents
    • Getting Started
      • Add files to Documents
      • Create a folder or a subfolder in Documents
      • How to rename, move, and delete your files
      • Sync and back-up your files using cloud storages
    • Using Documents
      • Supported file formats
      • Create a new file in Documents
      • Create a folder or a subfolder in Documents
      • Copy, move, rename, delete, restore, or compress files and folders
      • Customize the view of your files
      • Use search in Documents
      • Access recently opened and favorite files
      • Organize your files with Inbox
      • Enhance your files with Tools
      • Set up reminders for your files
      • Access your device files via the Files app folder
      • Documents internal web browser
      • Download files from the Internet
      • Save links in Documents
      • Why VPN?
      • Use VPN in Documents
      • Documents VPN provider & Privacy
      • Share files via the Share button
      • Save files from other apps to Documents via Extension
      • Transfer files from Safari to Documents
      • Transfer files between iOS device and desktop using Wi-Fi
      • Transfer files to another iOS device with Nearby
      • Transfer files to desktop or another iPhone/iPad with WebDAV
      • Share files with Android devices
      • iTunes file sharing
      • Share files from cloud via a link
      • Transfer files between Documents and your Mac using a USB cable
      • Sync and back-up your files using cloud storages
      • Sync a folder with the 2-way sync
      • Set up sync with Mac via SFTP
      • Connect to your Mac or PC via SMB
      • Time Capsule set up
      • Siri shortcuts in Documents
      • Documents widgets
      • Quick Actions
      • Quickly scroll to the top
      • Smart Actions in Documents
      • Use iOS Live Text in Documents
      • How to set password to the app
      • Documents Widgets in Control Center
      • iPhone Mirroring in Documents
    • Troubleshooting
      • Files look broken
      • Music stops when the screen is locked
      • Documents app quits unexpectedly
      • Documents app freezes
      • Sync issues
      • There is no Documents app in the 'Open In' menu
      • Annotations are not visible in Documents while working with a third-party app
      • Restore accidentally deleted files
      • VPN-related issues
      • Wi-Fi Transfer issues
      • Can't access a password protected app
      • Email can’t be sent
      • The app occupies too much space
      • Subscription issues
      • Battery usage and background activity of the app
      • Music skips while playing
    • Billing & Subscription
      • Upgrade to Documents Plus
      • How to cancel the free trial for Documents Plus
      • How to check and manage your subscription status
      • Refund processes in Documents
    • Privacy & Data
      • Documents privacy FAQ
    • Contact us
    Home Billing & Subscription

    Billing & Subscription

    Upgrade to Documents Plus

    Documents offers most of its functionality for free. However, there are superpowers in the Documents Plus subscription for you to do even more with your files - right now, we have Documents Plus subscription plan and Documents Plus VPN:  Advanced PDF features let you make beautiful annotations, edit PDFs, sign them, and more. Get all the upcoming fe...
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    How to cancel the free trial for Documents Plus

    After upgrading Documents, you get a free 7-day trial to explore all the advanced PDF features and VPN. Your iTunes account will be charged after the trial period expires. If you choose not to subscribe, you should cancel your free trial at least one day before the billing date. To do so: Open the Settings app on your iPhone or iPad. Tap your name a...
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    How to check and manage your subscription status

    Once you upgrade to Documents Plus, you can always manage your subscription in the system settings of your device. How to review your subscription Open the Settings app on your iPhone or iPad. Tap your name at the top > Subscriptions. Select Documents. How to cancel the Documents Plus subscription You can cancel your subscription at any time in t...
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    Refund processes in Documents

    According to Apple’s standard policies of subscriptions on apps, once a trial ends most subscriptions start automatically and you’re automatically charged for the subscription, and Documents works this way as well. If you do not consider proceeding with the Documents app usage and didn't cancel the free trial at least 24 hours before it ended, you c...
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    How to

    • Download files
    • Play music
    • Play video
    • Send files iPhone ↔ Mac/PC
    • Connect to Cloud
    • Connect VPN

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