There might be cases when the connection via Wi-Fi Transfer can't be established with your PC - there are some steps you can take in order to fix it. The steps are listed in order, so start with the first one, see if that helps, and then continue to the next one if it doesn't.
- First, make sure that both your device and your PC are connected to the same network.
- Disable your Firewall and VPN, as they might be the core of the problem.
- Check if you're using the latest version of your browser. If updating it doesn't change the situation, check if the connection works in other browsers.
- If you're using Mozilla Firefox, try to use Wi-Fi Transfer after disabling these extensions in your browser: Help > Restart with Add-ons disabled. If you're using Safari, go to Preferences > Extensions > deselect the extension's checkbox. For Chrome, go to More > More tools > Extensions > Remove.
- Check if the same issue occurs in incognito mode - if it doesn't, this means that the problem is either related to cache and cookies, or to the browser history.
- Check if you can connect to your PC via IP address instead of the PIN code - this option can be found in Documents > Settings > WebDAV Server.
If none of these points seems to work, please drop us a line at rdsupport@readdle.com and we'll get in touch to help.