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    Contents
    • Getting Started
      • Add files to Documents
      • Create a folder or a subfolder in Documents
      • How to rename, move, and delete your files
      • Sync and back-up your files using cloud storages
    • Using Documents
      • Supported file formats
      • Create a new file in Documents
      • Create a folder or a subfolder in Documents
      • Copy, move, rename, delete, restore, or compress files and folders
      • Customize the view of your files
      • Use search in Documents
      • Access recently opened and favorite files
      • Organize your files with Inbox
      • Enhance your files with Tools
      • Set up reminders for your files
      • Access your device files via the Files app folder
      • Documents internal web browser
      • Download files from the Internet
      • Save links in Documents
      • Why VPN?
      • Use VPN in Documents
      • Documents VPN provider & Privacy
      • Share files via the Share button
      • Save files from other apps to Documents via Extension
      • Transfer files from Safari to Documents
      • Transfer files between iOS device and desktop using Wi-Fi
      • Transfer files to another iOS device with Nearby
      • Transfer files to desktop or another iPhone/iPad with WebDAV
      • Share files with Android devices
      • iTunes file sharing
      • Share files from cloud via a link
      • Transfer files between Documents and your Mac using a USB cable
      • Sync and back-up your files using cloud storages
      • Sync a folder with the 2-way sync
      • Set up sync with Mac via SFTP
      • Connect to your Mac or PC via SMB
      • Time Capsule set up
      • Siri shortcuts in Documents
      • Documents widgets
      • Quick Actions
      • Quickly scroll to the top
      • Smart Actions in Documents
      • Use iOS Live Text in Documents
      • How to set password to the app
      • Documents Widgets in Control Center
      • iPhone Mirroring in Documents
    • Troubleshooting
      • Files look broken
      • Music stops when the screen is locked
      • Documents app quits unexpectedly
      • Documents app freezes
      • Sync issues
      • There is no Documents app in the 'Open In' menu
      • Annotations are not visible in Documents while working with a third-party app
      • Restore accidentally deleted files
      • VPN-related issues
      • Wi-Fi Transfer issues
      • Can't access a password protected app
      • Email can’t be sent
      • The app occupies too much space
      • Subscription issues
      • Battery usage and background activity of the app
      • Music skips while playing
    • Billing & Subscription
      • Upgrade to Documents Plus
      • How to cancel the free trial for Documents Plus
      • How to check and manage your subscription status
      • Refund processes in Documents
    • Privacy & Data
      • Documents privacy FAQ
    • Contact us
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    Let's figure it out!

    Our team is happy to help you personally - you can contact us using the form below. In the meantime, you are also welcome to check out our self-service articles:

    • How to upgrade to Documents Plus
    • How to cancel a free trial
    • How to manage your subscription
    • How to get a refund

    We are here to help!

    Our team is happy to help you personally - you can contact us using the form below. In the meantime, you are also welcome to check out our self-service articles:

    • There is no Documents app in the 'Open In' menu
    • The app occupies too much space
    • Documents app quits unexpectedly
    • Files look broken

    Let's figure it out!

    Our team is happy to help you personally - you can contact us using the form below. In the meantime, you are also welcome to check out our self-service articles:

    • Watch videos with subtitles
    • Convert files to PDF
    At Readdle, we take your privacy seriously. We don’t sell or unlawfully share your personal data with any third parties. Our Privacy Policy explains how we treat your data to provide safety for your data, and our team prepared an article covering all privacy questions we frequently receive from you: https://support.readdle.com/documents/privacy-data/documents-privacy-faq. We are happy to answer any of your questions regarding this topic. To ask, contact us using the form below.

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