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    • Getting Started
      • Add files to Documents
      • Create a folder or a subfolder in Documents
      • How to rename, move, and delete your files
      • Sync and back-up your files using cloud storages
    • Using Documents
      • Manage Files
        • Supported file formats
        • Create a new file in Documents
        • Create a folder or a subfolder in Documents
        • Copy, move, rename, delete, restore, or compress files and folders
        • Customize the view of your files
        • Use search in Documents
        • Access recently opened and favorite files
        • Organize your files with Inbox
        • Enhance your files with Tools
        • Set up reminders for your files
        • Access your device files via the Files app folder
        • Extract Insights from your files with AI
      • Browser & Download
        • Documents internal web browser
        • Download files from the Internet
        • Save links in Documents
      • VPN service
        • Why VPN?
        • Use VPN in Documents
        • Documents VPN provider & Privacy
      • Transfer & Share
        • Share files via the Share button
        • Save files from other apps to Documents via Extension
        • Transfer files from Safari to Documents
        • Transfer files between iOS device and desktop using Wi-Fi
        • Transfer files to desktop or another iPhone/iPad with WebDAV
        • Share files with Android devices
        • iTunes file sharing
        • Share files from cloud via a link
        • Transfer files between Documents and your Mac using a USB cable
      • Synchronization
        • Sync and back-up your files using cloud storages
        • Sync a folder with the 2-way sync
        • Set up sync with Mac via SFTP
        • Connect to your Mac or PC via SMB
        • Time Capsule set up
      • Tips and tricks
        • Siri shortcuts in Documents
        • View two PDFs side by side
        • Documents widgets
        • Quick Actions
        • Quickly scroll to the top
        • Smart Actions in Documents
        • Share files from cloud via a link
        • Use iOS Live Text in Documents
        • How to set password to the app
        • Documents Widgets in Control Center
        • iPhone Mirroring in Documents
    • File Types
      • Audio & Music
        • Audio player
        • Modify audio files with Edit Audio
        • Transcribe Audio to Text
      • Video
        • Video player
        • Watch videos with subtitles
        • Extract audio from video files
        • “Always landscape” video mode
        • Google Chromecast support
        • Air Gestures in video player
        • Transcribe Video to Text
      • PDF files
          Convert to PDF Reduce the PDF file size PDF Conversion Highlight, underline, and strikethrough text Text comments, shapes, and pop-up notes Draw on a PDF file Add stickers to PDF files View, search, and remove annotations Export Annotation Summary Edit text in PDF files Work with images in PDF files Work with to-page and to-web links Hide or remove sensitive content Supported forms and fields Fill out PDF forms Sign PDF documents Insert stamps into PDF files Reading mode Zooming modes in Documents Set your way to view and scroll pages Jump to a specific page Bookmark pages Create a table of contents in a PDF file Turn on the Night or Sepia theme Read PDF text out loud Keep your device awake while reading View two PDFs side by side Add, delete and rearrange PDF pages Merge PDF files
      • Code
        • Code viewer
      • Archive
        • Compress your files in Documents
        • Unarchive compressed files in Documents
      • Books
        • Read e-books in Documents
      • Text
        • Create and edit text files
      • MS Office
        • View and convert MS Office & iWork files
      • Photos
        • View photos & images
        • Smart Eraser
    • Troubleshooting
      • Files look broken
      • Music stops when the screen is locked
      • Documents app quits unexpectedly
      • Documents app freezes
      • Sync issues
      • There is no Documents app in the 'Open In' menu
      • Annotations are not visible in Documents while working with a third-party app
      • Restore accidentally deleted files
      • VPN-related issues
      • Wi-Fi Transfer issues
      • Can't access a password protected app
      • Email can’t be sent
      • The app occupies too much space
      • Subscription issues
      • Battery usage and background activity of the app
      • Music skips while playing
      • Lost files after deleting the Documents app
      • Сan't open the file in the same window
    • Billing & Subscription
      • Upgrade to Documents Pro
      • How to cancel the free trial for Documents Pro
      • How to check and manage your subscription status
      • Refund processes in Documents
    • Privacy & Data
      • Documents privacy FAQ
      • Data and Security in Documents
    • Contact us
    Home Privacy & Data Data and Security in Documents

    Data and Security in Documents

    Readdle is a top-tier productivity software company committed to creating a secure, dependable foundation for innovation. Our lineup of applications, including PDF Expert, Documents, Calendars, and Scanner Pro, enables individuals and businesses to manage their work with efficiency.

    Keeping your data safe isn't a single feature — it's a layered practice built into how we operate. We hold firmly to our GDPR compliance obligations and support our apps with ISO/IEC 27001:2022-certified security. 

    Data is encrypted both in transit and at rest, and access to any data is restricted by role and genuine need rather than granted by default. All our services are powered by enterprise-grade infrastructure from Google Cloud. Beyond the technical layer, we rely on internal policies that structure and govern practices such as password management, work devices, etc. 

    We regularly review these safeguards through formal risk assessments, including Data Protection Impact Assessments, penetration tests, and audits, track how security technology evolves so our defenses don't fall behind, and maintain reliable backups. Any contractor or partner we work with is contractually required to meet the same GDPR-aligned privacy standards and provide robust security measures.

    The ISO/IEC 27001:2022 certification adds independent verification to these efforts. It means an accredited external auditor has examined the information security management system and confirmed it meets the standard's requirements. 

    You may find more details about security at Readdle’s Trust Center. Also, if you need more details specifically on data processing, please refer to the Documents Privacy Notice.

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