- Getting Started
-
Using Documents
- Supported file formats
- Create a new file in Documents
- Create a folder or a subfolder in Documents
- Copy, move, rename, delete, restore, or compress files and folders
- Customize the view of your files
- Use search in Documents
- Access recently opened and favorite files
- Share files via the Share button
- Save files from other apps to Documents
- Transfer files from Safari to Documents
- Transfer files between iOS device and desktop using Wi-Fi
- Transfer files to another iOS device with FileDrop
- Transfer files to desktop or another iPhone/iPad with WebDAV
- Share files with Android devices
- iTunes file sharing
- Share files from cloud via a link
-
Troubleshooting
- Files look broken
- Music stops when the screen is locked
- Documents app quits unexpectedly
- Documents app freezes
- Sync issues
- There is no Documents app in the 'Open In' menu
- Annotations are not visible in Documents while working with a third-party app
- Restore accidentally deleted files
- VPN-related issues
- Wi-Fi Transfer issues
- Can't access a password protected app
- Email can’t be sent
- The app occupies too much space
- Subscription issues
- Battery usage and background activity of the app
- Billing & Subscription
- Privacy & Data
- Contact us
Transfer files between iOS device and desktop using Wi-Fi
There is an easy way to wirelessly transfer files from a computer to your iPhone or iPad and vice versa using Wi-Fi.
How to transfer files between your Mac or PC and iOS device
- Make sure that both your iOS device and computer are connected to the same Wi-Fi network.
- Launch Documents.
- Tap the Computer icon
at the top right. - On your computer, open a browser and go to https://docstransfer.com.
- Enter the 4-digit code you see on your iOS device.
Now, you can see the files from Documents on your computer. You can select several files or folders and click Download to get them from your iPhone or iPad to your computer.
To upload a file to your iPhone or iPad, click the Upload Files button and select the files or just drag & drop them into your browser. As soon as the files are uploaded, they'll instantly appear on your iOS device.
Once you're finished, please tap the Disconnect button in Documents on your iOS device or close the web page.
To use QR-code to establish the connection, click Show QR-code to Scan > open the Camera app to scan the code and tap Open in Documents prompt message.