If you're experiencing issues with adding cloud services, please follow these steps:
- Disconnect from the cloud service.
- Reboot your device.
- Reconnect to the cloud service.
Additionally, please ensure that in your iOS Settings under PDF Expert, the 'Local Network' option is enabled.
If you have issues with iCloud, first make sure that you've enabled it for PDF Expert in iOS Settings > iCloud.
If the files still do not load, please go to iOS Settings > iCloud > toggle it off for PDF Expert > reboot your device > toggle it back on for the app. Please do the same for the iCloud Drive.
If you have problem with connecting to your servers:
- WebDAV - please verify if the recursive requests are not prohibited on the server. If they are disabled, turn them on directly on the server and check if it helps.
-
SMB - verify if the issue with the connection to the Windows SMB server persists while using the native Files app.
In case you have connected to the SMB server of your macOS device, please go to System Settings > General > Sharing > File sharing > click on (i) button beside the toggle > Options > Enable Share and User toggles.