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    Contents
    • Spark Onboarding
      • Is Spark Available for Windows?
      • Sync Spark Across Multiple Devices
      • Change Your Email For Sync
      • Connect to Your Email Account in Spark
      • Add More Email Accounts to Spark
      • Email Storage and Backups
      • Connect Other Productivity Apps to Spark
      • Enable Notification Badges
      • Customize Notifications
      • Threads
      • Can I Change My Password In Spark?
      • How Can I Remove an Email Account From Spark?
      • Can I Change Advanced Settings For a Custom Account?
      • Set Spark as a default email client
      • Mark as Done
      • Accept or block new senders
      • Pin and Priority
      • Set aside vs Pin vs Snooze
      • Group emails by sender
      • Send large attachments with Spark
    • Using Spark
      • Customize the sidebar
      • Turn on the Dark Mode in Spark
      • Customize your Smart Inbox
      • Manage emails with swipes
      • Set default browser and customize the email viewer
      • Personalize the toolbar
      • How to change app language and customize the app on Android 13
      • Compose an email
      • Use email templates
      • Manage email signatures
      • Attach a file to an email
      • Schedule an email to send later
      • Set follow-up reminders
      • Set up an email alias
      • Select the font of your emails
      • Use rich text formatting in emails
      • Email a group of contacts
      • Automatically Cc or Bcc emails
      • Display the Inbox of each account separately
      • Create a Smart Folder
      • Use Smart Search
      • Snooze an Email
      • Perform Actions on Multiple Emails
      • Create a Folder
      • Avatars in Spark
      • How spam is handled in Spark
      • Answer Emails Using Quick Replies
      • Use Siri Shortcuts with Spark
      • Use Keyboard Shortcuts
      • Undo the Last Action
      • How can I print an email?
      • Change the Font for reading emails in Spark
      • How Can I Change the Language in Spark?
      • Use Gmail Labels
      • Can I Connect to One Drive for Business in Spark?
      • Spark Widgets in iOS14
      • Is Family Sharing available for Spark Premium?
      • Spark Widgets on iOS16
      • Use Stage Manager with Spark on iPad
      • Spark on iOS16
    • Spark for Teams & Billing
      • How to Create and Manage a Team
      • Add and Remove Team Members
      • Shared Drafts: Write Emails Together With Your Team
      • Shared Threads: Discuss Emails With Your Team
      • Shared Links: Move Your Emails Outside the Inbox
      • Team Roles
      • How to Delegate an Email
      • How to Upgrade Spark to Premium
      • Shared Inboxes
    • Troubleshooting
      • Email Is Displayed Incorrectly
      • Wrong Contact Suggestions
      • "Can't reach the server" Message
      • The Badge Displays the Wrong Number
      • Spark on Apple Watch doesn’t work
      • Issues with Smart Search
      • Can’t Receive Push Notifications
      • Cannot Send Emails
      • The App Quits Unexpectedly
      • Remove Irrelevant Contact Suggestions
      • Issues with installing or updating Spark
      • Cannot Set Up a Custom Email Address
      • Cannot Add an Exchange or Office 365 Account
      • Cannot Connect to a Gmail Account
      • Cannot Connect to an iCloud Account
      • Can't Connect to My Account
      • Can’t Connect to a QQ Account
      • Can’t Connect to an AOL Account
      • Can’t Connect to a 126.com or 163.com Account
      • How to Clean Install Spark for Mac
      • Enable the IMAP Protocol for Gmail and G Suite Accounts
      • Can’t Connect to a Yandex Account
      • Temporary Outlook, Hotmail issue
    • Calendars & Integrations
      • Enable and view calendars in Spark
      • Add an iCloud calendar to Spark
      • Create an event
      • Edit or delete an event
      • Change calendar notifications and appearance
      • What calendars can I use in Spark?
      • Trello & Spark
      • MeisterTask & Spark
      • Todoist & Spark
      • Asana & Spark
      • Apple’s Reminders & Spark
      • 2Do & Spark integration
      • OmniFocus
      • Things
      • Evernote
      • OneNote
      • Bear
      • Zoom
      • GoToMeeting
      • Google Hangouts & Spark
      • TickTick
    • Privacy & Data
      • Spark Email Privacy: Everything you Need to Know
      • Remove data from Spark & request data copy or deletion
    • Contact us

    Cannot Send Emails

    August 5th, 2021

    If you are experiencing issues with sending emails, make sure your network connection is stable and you have a strong signal. If you use Wi-Fi, please try connecting to another network to see if it resolves the issue.

    After sending an email, please don’t immediately quit Spark. It supports the Undo option, which is available for the 5 seconds after you press Send. The app actually sends an email only after this timed delay.

    If your email is stuck in the Outbox folder and the solutions above don’t work, please contact our support team and provide the detailed app logs which will speed up the investigation.

    Mac OSiOSAndroid

    Open the Contact Us page > Something doesn't work > Sending Emails. In your message, please describe the issue, specify the email account from which you are trying to send emails and the email subject of the message which can’t be sent. Click Send and our Support Team will get in touch soon.

    Open the Contact Us page > Something doesn't work > Sending Emails. In your message, please describe the issue, specify the email account from which you are trying to send emails and the email subject of the message which can’t be sent. Tap Send and our Support Team will get in touch soon.

    Open the Contact Us page > Something doesn't work > Sending Emails. In your message, please describe the issue,  specify the email account from which you are trying to send emails and the email subject of the message which can’t be sent. Tap Send and our Support Team will get in touch soon.

    Read next: The App Quits Unexpectedly
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    Features

    • Smart Inbox
    • Smart Search
    • Teams functionality
    • Spark Premium

    Company

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    • Blog
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    How To

    • Add an account
    • Customize Notifications
    • Manage Email Signatures
    • Create templates
    • Contact Support Team
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