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    Enable Notification Badges

    April 30th, 2020

    Spark can show you the number of unread emails or all messages in your inbox on the app icon. By default, badges are disabled, but you can turn them on.

    Note: Spark for Android currently doesn’t support notification badges.

    Mac OSiOS
    1. Click Spark at the top left of your screen
    2. Select Preferences > Notifications > Badges.
    3. Tick Enable dock icon badge
    4. Select one of the options in the Dock count section. To see badges only for unread emails, choose New Messages Only. To see badges for all emails in your inbox, choose Whole Inbox.
    5. Tick the email addresses you want to use badges with

    Note:To show and update badges, Spark should run in the background. Spark doesn’t show badges when you quit it.

    To make sure the badge count works correctly, follow these steps:

    1. In Spark, open Preferences > Accounts > [your account] > Notifications. Make sure either All or Smart option is ticked.
    2. On your Mac, open System Preferences > Notifications > Spark. Make sure the Badge app icon option is enabled.
    1. Tap the menu icon   at the top left.
    2. Open Settings > Badges.
    3. Enable the Show Badge toggle.
    4. Enable the toggle for the email addresses you want to use badges with.
    5. To see badges only for unread emails, tick New Messages Only. To see badges for all emails in your inbox, tick Whole Inbox.

    To make sure the badge count works correctly, follow these steps:

    1. In Spark, open Settings > Mail Accounts > [your account] > Notification Preferences. Make sure either All or Smart option is enabled.
    2. In the iOS Settings app, open Notifications > Spark. Make sure the Allow Notifications and Badges toggles are on.
    3. In the iOS Settings app, open General > Background App Refresh. Make sure the Spark toggle is on.

    Note: Gmail accounts also include unread chats to the badge count. To check your chats, open the Gmail webpage, click More on the left sidebar and select Chats.

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