If you don’t receive any notifications from Spark, please check the notification settings in Spark and on your device.
First, check the notification settings on your Mac:
Next, check if you have enabled notifications in Spark:
To receive notifications, make sure Spark is open or running in the background. You won’t be able to receive notifications after quitting the app.
First, see if Spark is allowed to send notifications on your iPhone or iPad:
Now, make sure you set up notifications in Spark:
First, make sure notifications for Spark are enabled in the Settings app on your device:
The settings may vary by device and the particular Android version. Check this article for more details.
Now, check your notification preferences in Spark:
Note: If you use a corporate network, VPN, or proxy services, we recommend you contacting your system administrator and make sure Spark is allowed to send you push notifications on the server level.
Learn more about notifications in Spark.
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