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    Contents
    • Spark Onboarding
      • Is Spark Available for Windows?
      • Sync Spark Across Multiple Devices
      • Change Your Email For Sync
      • Connect to Your Email Account in Spark
      • Add More Email Accounts to Spark
      • Email Storage and Backups
      • Connect Other Productivity Apps to Spark
      • Enable Notification Badges
      • Customize Notifications
      • Threads
      • Can I Change My Password In Spark?
      • How Can I Remove an Email Account From Spark?
      • Can I Change Advanced Settings For a Custom Account?
      • Set Spark as a default email client
    • Using Spark
      • Customize the sidebar
      • Turn on the Dark Mode in Spark
      • Customize your Smart Inbox
      • Manage emails with swipes
      • Set default browser and customize the email viewer
      • Compose an email
      • Use email templates
      • Schedule an email to send later
      • Manage email signatures
      • Attach a file to an email
      • Set follow-up reminders
      • Set up an email alias
      • Select the font of your emails
      • Use rich text formatting in emails
      • Email a group of contacts
      • Automatically Cc or Bcc emails
      • Display the Inbox of each account separately
      • Create a Smart Folder
      • Use Smart Search
      • Snooze an Email
      • Perform Actions on Multiple Emails
      • Create a Folder
      • Avatars in Spark
      • How spam is handled in Spark
      • Answer Emails Using Quick Replies
      • Use Keyboard Shortcuts
      • Undo the Last Action
      • How can I print an email?
      • Change the Font for reading emails in Spark
      • How Can I Change the Language in Spark?
      • Use Gmail Labels
    • Spark for Teams & Billing
      • How to Create and Manage a Team
      • Add and Remove Team Members
      • Shared Drafts: Write Emails Together With Your Team
      • Shared Threads: Discuss Emails With Your Team
      • Shared Links: Move Your Emails Outside the Inbox
      • Team Roles
      • How to Delegate an Email
      • How to Upgrade Spark to Premium
      • Shared Inboxes
    • Troubleshooting
      • Email Is Displayed Incorrectly
      • Wrong Contact Suggestions
      • "Can't reach the server" Message
      • The Badge Displays the Wrong Number
      • Issues with Smart Search
      • Can’t Receive Push Notifications
      • Can't Send Emails
      • The App Quits Unexpectedly
      • Remove Irrelevant Contact Suggestions
      • Issues with installing or updating Spark
      • Cannot Set Up a Custom Email Address
      • Cannot Add an Exchange or Office 365 Account
      • Cannot Connect to a Gmail Account
      • Cannot Connect to an iCloud Account
      • Can't Connect to My Account
      • Can’t Connect to a QQ Account
      • Can’t Connect to an AOL Account
      • Can’t Connect to a 126.com or 163.com Account
      • How to Clean Install Spark for Mac
      • Enable the IMAP Protocol for Gmail and G Suite Accounts
    • Calendars & Integrations
      • Enable and view calendars in Spark
      • Add an iCloud calendar to Spark
      • Create an event
      • Edit or delete an event
      • Change calendar notifications and appearance
      • What calendars can I use in Spark?
      • Trello & Spark
      • MeisterTask & Spark
      • Todoist & Spark
      • Asana & Spark
      • Apple’s Reminders & Spark
      • 2Do & Spark integration
      • OmniFocus
      • Things
      • Evernote
      • OneNote
      • Bear
      • Zoom
      • GoToMeeting
      • Google Meet & Spark
      • TickTick
      • Agenda
    • Privacy & Data
      • Spark Email Privacy: Everything you Need to Know
      • Remove data from Spark & request data copy or deletion
    • Contact us

    Customize your Smart Inbox

    October 15th, 2024

    There are two types of Inbox in Spark: Classic and Smart.

    The Smart Inbox gathers emails from your various accounts and sorts them into Personal, Notifications, and Newsletters. New emails are available at the top of your inbox while read messages go to the Seen section at the bottom.

    The Smart Inbox helps you manage your emails faster; you can focus on important messages and quickly clear the rest. Spark allows you to customize the Smart Inbox to work optimally for you. Meanwhile, you can switch to the Classic Inbox where all emails are displayed in chronological order.

    Select the cards to display in the Smart Inbox

    Spark offers various cards to display in the Smart Inbox. You can choose the ones you need:

    • Personal — displays emails from other people;
    • Notifications — shows messages from services;
    • Newsletters — displays regular emails from the websites you’ve subscribed to;
    • Pins — contain the emails you’ve pinned;
    • Seen — the card for the emails you’ve already read;
    • No New Mail — appears when all your emails have been read and sent to the Seen section;
    • Shared Drafts — notifies you when your teammate invites you to create an email together or adds comments to a shared draft. Learn more about shared drafts.

    Adjust the email grouping

    You can choose one of the three options to group emails in the Smart Inbox:

    • Unified displays emails from all of your accounts together. For instance, the Personal card shows all your personal emails from every account.
    • Grouped shows each email address with the number of unread messages. Tap the email address to see the new emails.
    • Per Account separates each account’s emails. For example, if you receive two personal emails in two different accounts, these messages are shown on separate cards.

    Choose different email groupings for different cards

    For example, the Per Account setting for the Personal card, Unified for Notifications, etc.

    1. Click Spark at the top left of your screen.
    2. Select Settings > General.
    3. Click Smart Inbox at the top.
    4. On the left, click on the card you want to customize.
    5. Click Email grouping and choose one of the options.

    6. Click Visible emails and choose how many emails should be displayed on a card.
      Note: This setting isn’t available if you’ve chosen the Grouped option.
    7. In the Accounts section, you can untick the email accounts you don’t want to use with the selected card. For example, you may not want to see newsletters for one of your accounts.
    8. If you need to, select the other cards to customize.

    Choose the card action

    In Spark, you can set up quick actions for emails on every card. There are three options: Mark emails as read, delete or archive them with one click.

    1. Click Spark at the top left of your screen
    2. Select Settings > General.
    3. Click Smart Inbox at the top.
    4. Select Card Action at the bottom left and choose one of the options.

    To perform an action in the Smart Inbox, click on the card’s top right.

    Change the email category manually

    You can manually mark a specific email as personal, notification or newsletter if Spark has sorted this email into the wrong category. For example, when you change an email category from newsletters to notifications, Spark will sort all future emails from this sender to the Notifications card.

    1. Open the desired email.
    2. Click on the email category at the top right (Personal, Notification or Newsletter).
    3. Select another category from the list.

    Switch between the Smart and classic inbox

    Follow these steps if you wish to see the classic inbox.

    1. Click Classic at the top of your inbox.
    Read next: Manage emails with swipes
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