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    Set follow-up reminders

    October 1st, 2020

    Save time and get a higher response rate on your emails with follow-up reminders. If your email receives no response by the time you specify, Spark reminds you about it. The email appears in your inbox again so you can write a follow-up.

    Note: Reminders work locally in Spark. You won’t get reminders in another email app or on the web page of your email provider.

    Set a follow-up reminder

    Mac OSiOSAndroid
    1. Start writing or replying to an email.
    2. Click   at the bottom.
    3. Select the time for Spark to remind you about this email if no one replies. If you want to manually set a date and time, click Pick date. You can set a reminder date up to 2 months ahead.
    4. Click Send.

    You can also set a reminder for the email that you 've already sent:

    1. Open the Sent folder on the sidebar.
    2. Select the desired email and click  More at the top left.
    3. Click Remind me and select the time to set a reminder.
    1. Start writing or replying to an email.
    2. Tap   at the bottom.
    3. Select the time for Spark to remind you about this email if no one replies. If you want to manually set a date and time, tap Pick date. You can set a reminder date up to 2 months ahead.
    4. Enable the Alert toggle to get a notification when you receive a reminder.
    5. Tap   at the top right to send an email.

    You can also set a reminder for the email that you 've already sent:

    1. Open the Sent folder on the sidebar.
    2. Select the desired email and tap  More at the bottom.
    3. Tap Remind me and select the time to set a reminder.
    1. Start writing or replying to an email.
    2. Tap   at the bottom.
    3. Select the time for Spark to remind you about this email if no one replies. If you want to manually set a date and time, tap Pick date. You can set a reminder date up to 2 months ahead.
    4. Enable the Alert toggle to get a notification when you receive a reminder.
    5. Tap   at the top right to send an email.

    Edit a reminder

    You can find all emails with follow-up reminders in the Reminders folder on the sidebar. Here, you can change the time to be reminded of an email or delete a reminder.

    Mac OSiOSAndroid
    1. Open the Reminders folder on the sidebar. If there is no such folder, click More on the sidebar and select Reminders.
    2. Select the needed email.
    3. Click on the reminder time at the top to edit it.
    4. To delete a reminder, select Cancel at the top right.
    1. Tap the menu icon   at the top left.
    2. Open the Reminders folder. If there is no such folder, select Edit list on the sidebar and tap the plus sign near Reminders.
    3. Select the needed email.
    4. Tap the reminder time at the top to edit it.
    5. To delete a reminder, tap the cross icon near the reminder time.
    1. Tap the menu icon   at the top left.
    2. Open the Reminders folder. If there is no such folder, open Settings > Personalization. Tap Add new > Reminders and tap the plus sign at the top right.
    3. Select the needed email.
    4. Tap Remind if no reply at the bottom to change the reminder time.
    5. To remove a reminder, tap   near the reminder time.

    Customize the reminder time

    Mac OSiOSAndroid
    1. Click Spark at the top left of your screen.
    2. Open Preferences > Scheduling.
    3. Click Reminders on the left.
    4. Tick the options you wish to see while setting a reminder.
    5. Select the time for the needed options.
    6. Tick Notify me to receive a push notification about the email to follow up.
    1. Tap the menu icon   at the top left.
    2. Choose Settings > Scheduling > Reminders.
    3. Tick the options you wish to see while setting a reminder.
    4. Tap an option (e.g. Tomorrow) to customize the time.
    1. Tap the menu icon   at the top left.
    2. Tap Settings   at the bottom.
    3. Select Scheduling > Reminders.
    4. Tick the options you wish to see while setting a reminder.
    5. Tap an option (e.g. Tomorrow) to customize the time.

    Alternatively, you can customize the reminder time right in the email composer:

    1. While writing an email, tap   at the bottom.
    2. Tap   and select the needed options.
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