Contents

    How to Clean Install Spark for Mac

    October 1st, 2020

    The clean install clears all your preferences and removes all accounts added to Spark.

    Follow these steps to perform a clean install:

    1. Open Finder and hold the alt button.
    2. On the top menu bar, select Go > Library.
    3. Open the Group Containers folder.
    4. Find and select the folder 3L68KQB4HG.group.com.readdle.smartemail.
      If you use the beta version of Spark, select the folder 3L68KQB4HG.group.com.readdle.beta.Spark-Mac.
    5. Right-click on the folder and select Move to Trash.
    6. Restart Spark.
    7. Log into Spark and connect your accounts.
    Was this article helpful for you?
    If you’d like to get individual help from our Customer Support team, follow the steps on the Contact Us page.
    We’d appreciate your feedback to help us improve the article:
    Thank you️! Tell us more about your experience with Spark Help Center:

    It’s optional, but it will help us improve further 🙂

    Features

    Company

    How To

    © 2007 - 2022 Readdle Inc.
    Apple, the Apple logo, MacBook, iPad, iPhone, Apple Watch, are trademarks of Apple Inc., registered in the U.S. and other countries. App Store and Mac App Store is a service mark of Apple Inc., registered in the U.S. and other countries.