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    Customize Notifications

    April 30th, 2020

    There are three types of notifications in Spark:

    All — get a notification for every incoming message.

    Smart — mutes strangers and automated emails. People you reply to are considered important, and Spark notifies you about their emails.

    No Notifications — you don’t receive any notifications.

    Spark allows you to choose different notification types for different email accounts.

    Select the notification type

    Mac OSiOSAndroid
    1. Click Spark at the top left of your screen.
    2. Open Preferences > Notifications.
    3. Select one of your accounts.
    4. Tick one of the notification types: All, Smart, No Notifications

    Smart notifications are flexible. You can mark a contact as important or not important. Open an email from the needed person, right-click on his or her email address and click on the bell icon to mute or unmute this contact.

    Note: To receive notifications, make sure Spark is open or running in the background. You won’t be able to get notifications after quitting the app.

    1. Tap the menu icon   at the top left.
    2. Open Settings > Notifications.
    3. In the Notification Type section, tap the needed email account.
    4. Tick one of the notification types: All, Smart, No Notifications.

    Note: Smart notifications are flexible. You can mark a contact as important or not important. Open an email from the needed person, tap his or her name and touch the bell icon to mute or unmute this contact.

    1. Tap the menu icon   at the top left.
    2. Tap Settings > Notifications.
    3. Select Notifications.
    4. In the Notification Type section, tap one of your accounts.
    5. Select the notification type: All, Smart, or No Notifications.
    Note: Smart notifications are flexible. You can mark a contact as important or not important. Open an email from the needed person, tap his or her name and touch the bell icon to mute or unmute this contact.

    Choose the notification preview

    On your iOS or Android device, you can choose the appearance of Spark notifications. Spark can show a full message preview, a sender and a subject, only a sender, or no preview.

    iOSAndroid
    1. Tap the menu icon   at the top left.
    2. Open Settings > Notifications.
    3. In the Notification Preview section, tick the option you wish and Spark shows how notifications will look.
    • Full Preview
    • Sender and Subject
    • Sender Only
    • No preview
    1. Enable the Group Notifications by Threads toggle to group notifications by subject on your lock screen.
    1. Tap the menu icon   at the top left.
    2. Tap Settings > Notifications.
    3. In the Notification Preview section, tick the option you wish.

    Set notification actions

    In Spark for iOS and Android, you can set quick actions for notifications on the lock screen. For example, you can mark an email as read or archive it without unlocking your device.

    iOSAndroid
    1. Tap the menu icon   at the top left.
    2. Open Settings > Notifications.
    3. In the Notification Actions section, tap Primary or Secondary Action.
    4. Choose one of the actions: Mark as Read, Archive, Delete.
    1. Tap the menu icon   at the top left.
    2. Tap Settings > Notifications.
    3. In the Actions section, tap Primary or Secondary Action.
    4. Choose one of the actions: Mark as Read, Archive, or Delete.

    Adjust notification sounds

    Mac OSiOSAndroid
    1. Click Spark at the top left.
    2. Choose Preferences > General.
    3. In the Sounds section, you can choose the sounds to use in Spark.
    4. Tick Play Send Sound to play a sound when you send an email.
    5. Tick Use Spark Notification Sound to enable Spark’s special sounds for notifications. If you want to keep the system sounds, untick this option.

    To mute sounds in Spark:

    1. On your Mac, open System Preferences > Notifications.
    2. Select Spark on the list of apps.
    3. Untick Play sound for notifications.
    1. Tap the menu icon   at the top left.
    2. Open Settings > Sound Preferences.
    3. Tick either Spark Sounds or Standard iOS Sounds.
    4. Enable the Sent mail sound toggle to play a special sound when you send an email.

    To mute sounds in Spark:

    1. Open the iOS Settings app.
    2. Tap Notifications and find Spark on the list of your apps.
    3. Disable the Sounds toggle.

    Spark lets you set different notification sounds for each of your accounts. To use this feature, please make sure you have Spark version 2.3.2 or later.

    1. Tap the menu icon   at the top left.
    2. Tap Settings > Notifications.
    3. Pick the desired email account.
    4. In the Sound Set section, select either Spark Sounds or System Sounds.
    5. If you’ve selected System Sounds, you can choose one of the ringtones by tapping Sound.

    If you’d like to mute notification sounds, tap Notification style and select either Medium or Low.

    You can also mute sounds in Spark in the Notifications section of the Settings app on your device. Check this article for more details.

    Choose the notification style

    Spark for Android lets you set the level of importance for your notifications which defines how they should behave. You can select different notification styles for each of your accounts.

    Android

    Here are the notification styles available in Spark:

    • Urgent – notification makes a sound and stays on the home screen until you act on it.
    • High – makes a sound, is displayed in the status bar, on the lock screen, and in the notification shade.
    • Medium – no sound, is displayed in the status bar, on the lock screen, and in the notification shade.
    • Low – no sound, doesn’t appear in the status bar. You can still find it in the notification shade.

    How to customize the notification style:

    1. Tap the menu icon   at the top left.
    2. Tap Settings > Notifications.
    3. Pick the desired email account.
    4. Tap Notification style and select one of the options.

    Note: To use this feature, please make sure you have Spark version 2.3.2 or later.

    Customize vibration

    In Spark for Android, you can select different vibration patterns for each of your accounts.

    Android
    1. Tap the menu icon   at the top left.
    2. Tap Settings > Notifications.
    3. Pick the desired email account.
    4. Tap Vibrate and select one of the options.

    Note: Please make sure you have Spark version 2.3.2 or later to use this feature.

    Turn on LED notifications

    Spark for Android lets you customize LED notification colors for each of your accounts.

    Android
    1. Tap the menu icon   at the top left.
    2. Go to Settings > Notifications.
    3. Pick the desired email account.
    4. Make sure that the Notification style is set to anything but Low.
    5. Tap LED and select one of the options.

    Note: Spark shows this option only if your phone supports it and the app version is 2.3.2 or later.

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