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    Fax option is disabled

    If the Fax button is dimmed, it is most likely that in-app purchases were restricted on your device.

    How to allow in-app purchases

    1. Open the iOS Settings of your device > scroll down to Screen Time.
    2. Tap Content & Privacy Restrictions and enable the toggle.
    3. Tap iTunes & App Store Purchases > In-app Purchases > Allow.
    Note: You need to log in to the Apple ID that was used for the Scanner Pro purchase. This is essential for in-app purchases like Fax.
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