The following article was translated from English using a machine translation service.
If your scans aren't captured automatically, please make sure that Auto Shutter is enabled in Scanner Pro → Camera → “Three Dots” icon in the top-left corner of the screen when scanning a new document. You can find more details on how to use this mode here.
If the option is enabled but the issue persists, please try force restarting your iPhone or iPad to refresh the settings and rule out any temporary issues.
If nothing helps, please drop us a line at rdsupport@readdle.com - we will be happy to help you personally!