Scanner Pro
  • Website
  • Contact us
  • Free download

    Related articles are not found.
    Free download
    Contents
    • Using Scanner
      • Install Scanner Pro
      • Install Scanner Mini
      • Scanner Pro and Scanner Mini difference
      • Supported languages
      • Open the Scanner settings
      • Editing options in Scanner
      • How to crop and rotate scans
      • Choose your scan size (Custom, A4, A5…)
      • Change the color mode
      • Erase irrelevant details
      • Straighten curved lines on scans
      • Create a scan
      • Create a multi-page scan
      • Create a folder
      • Creating subfolders
      • Move scans into a folder
      • Rename a folder
      • Rename a scan
      • Reorder pages within a multi-page scan
      • Switch between the Grid and List views
      • Sorting options
      • Create Expense Reports
      • Import Documents
      • Choose between saving as a PDF, JPEG, or TXT
      • Share scans using the Export Button
      • Send faxes from the scanner app
      • Print scans
      • Share scans from cloud via a link
      • Share scans with Android devices
      • Transfer scans to desktop
      • Password protect scans while exporting
      • Share scanned files through a link
      • Use your cloud storage with Scanner
      • Connect new cloud storage and choose the upload mode
      • How to manually upload files to cloud storage
      • Use iCloud and Share with iCloud Drive differences
      • Text Recognition (OCR)
      • How to search through the recognised text
      • Scanner Widgets
      • Quick Actions
      • Scan documents in iMessages
      • Workflows
      • Smart Categories
    • Billing & Subscription
      • Use Scanner for free, or subscribe
      • How to check and manage your subscription status
      • How to cancel the free trial for Scanner PLUS
      • Refund processes in Scanner Pro and Scanner Mini
    • Troubleshooting
      • Missing/not loading scans in Scanner Pro
      • Can't email scans
      • Scanner crashes
      • There are no iCloud Sync and Store Scans in iCloud options in Scanner Pro Settings
      • Scanner freezes
      • Unable to scan
      • Restore accidentally deleted scans
      • Scans don’t auto upload to my cloud storage
      • Fax did not go through
      • Fax option is disabled
      • Can't delete duplicates
      • Auto-capture doesn't work
      • Can't see files in iCloud Drive
      • Pro features are unavailable
      • Scans are stored in another Readdle folder on iCloud Drive
      • Multipage scans are shared as separate files
    • Privacy & Data
      • Scanner privacy FAQ
      • Password protect the Scanner app
    • Contact us
    Home Troubleshooting Scans don’t auto upload to my cloud storage

    Scans don’t auto upload to my cloud storage

    If you notice that scans stopped automatically uploading to the cloud storage linked to Scanner Pro or there is an Upload failed error on your screen, you can follow this guide to fix the issue immediately.

    Jump to:
    • How to fix auto upload to iCloud
    • How to fix auto upload to other cloud services

    How to fix auto upload to iCloud

    1. Open Scanner and tap the settings icon at the top left.
    2. Disable the iCloud Sync and Store Scans in iCloud Drive toggles.
    3. Restart your device.
    4. Go back to the Scanner Pro app and enable the iCloud Sync and Store Scans in iCloud Drive toggles.
    5. If the previous step does not help, please enable & disable the Airplane mode on your device.

    How to fix auto upload to other cloud services

    Step 1. Disconnect the cloud service and restart your device

    1. Open Scanner and tap the settings icon at the top left.
    2. Tap Services > disconnect your cloud storage. If you also have this cloud storage in some of your Workflows, please delete this workflow by swiping it to the left and pressing the Delete button.
    3. Close the app and restart your device.

    Step 2. Sign back in to your cloud storage in Scanner

    1. Open Scanner again and tap the settings icon at the top left.
    2. Tap Auto Upload, select your service, and sign in.
    Was this article helpful for you? Yes No
    If you’d like to get individual help from our Customer Support team, follow the steps on the Contact Us page.
    We’d appreciate your feedback to help us improve the article:
    Thank you! Tell us more about your experience with Scanner Pro Help Center:

    It’s optional, but it will help us improve further 🙂

    How to

    • Create a new scan
    • Make better scans
    • Scan from Gallery
    • Edit a scan
    • Fax a document
    • Organize scans

    Company

    • Blog
    • About
    • Press
    • Careers

    Legal

    • Privacy Notice - Web
    • Privacy Notice - App
    • Terms of Service
    Copyright © 2007 - 2025 Readdle Limited.
    Apple, the Apple logo, MacBook, iPad, iPad mini, iPadOS, iPad Pro, iPhone, and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store and Mac App Store are service marks of Apple Inc., registered in the U.S. and other countries and regions.
    Terms of Service
    Privacy Notice