Scanner Pro
  • Website
  • Contact us
  • Free download

    Related articles are not found.
    Free download
    Contents
    • Using Scanner Pro
      • Install Scanner Pro
      • Supported languages
      • Open the Scanner Pro settings
      • Editing options in Scanner Pro
      • How to crop and rotate scans
      • Choose your scan size (Custom, A4, A5…)
      • Change the color mode
      • Erase irrelevant details
      • Straighten curved lines on scans
      • Create a scan
      • Create a multi-page scan
      • Create a folder
      • Creating subfolders
      • Move scans into a folder
      • Rename a folder
      • Rename a scan
      • Reorder pages within a multi-page scan
      • Switch between the Grid and List views
      • Sorting options
      • Choose between saving as a PDF, JPEG, or TXT
      • Share scans using the Share Button
      • Send faxes from Scanner Pro
      • Print scans
      • Share scans from cloud via a link
      • Share scans with Android devices
      • Transfer scans to desktop
      • Password protect scans while exporting
      • Use your cloud storage with Scanner Pro
      • Connect new cloud storage and choose the upload mode
      • How to manually upload files to cloud storage
      • Use iCloud and Share with iCloud Drive differences
      • Text Recognition (OCR)
      • How to search through the recognised text
      • Scanner Pro Widgets
      • Quick Actions
      • Extension in Photo Library
      • Scan documents in iMessages
      • Workflows
    • Billing & Subscription
      • Use Scanner Pro for free, or subscribe
      • How to check and manage your subscription status
      • How to cancel the free trial for Scanner Pro PLUS
      • Refund processes in Scanner Pro
    • Troubleshooting
      • I don’t see my scans in Scanner Pro
      • Can't email scans
      • Scanner Pro crashes
      • There are no “Use iCloud for Sync” and “Store Scans in iCloud” options in Scanner Pro Settings
      • Scanner Pro Freezes
      • Unable to scan
      • Restore accidentally deleted scans
      • Scans don’t auto upload to my cloud storage
      • Fax did not pass
      • Fax function disabled
    • Privacy & Data
      • Scanner Pro privacy FAQ
      • Password protect the Scanner Pro app
    • Contact us
    Home Troubleshooting Restore accidentally deleted scans

    Restore accidentally deleted scans

    Once you delete a file from the Scanner Pro app, it appears in the Trash Bin and stays there for 30 days. After 30 days, the deleted file cannot be restored in Scanner Pro but can be accessed in the cloud storage if you’d linked one to the app.

    How to restore files from Trash Bin

    1. Open Scanner Pro again and tap the settings icon at the top left.
    2. Tap Trash Bin and select the files you’d like to restore.
    3. Tap Recoverin the bottom left corner. You can also tap Moveto choose the folder you'd like to put the file into.

    If files were deleted more than 30 days ago

    It’s not possible to restore files in Scanner Pro if it’s been more than 30 days since deletion. However, if you have Auto Upload enabled, you might still access the deleted files in the cloud storage you linked to Scanner Pro. Unfortunately, files from the cloud storage cannot be imported back to Scanner Pro as it hasn’t an import option yet.

    If you had accidentally deleted the app

    If you deleted the app itself and there are no files after you install it again, there might be two reasons:

    1) You had iCloud backup enabled, but it takes scans too long to appear back in Scanner Pro. In this case, please refer to this article to fix it.

    2) iCloud backup was turned off, which means that files were stored locally and can’t be restored in Scanner Pro in any way. However, if you’d enabled Auto Upload, you may find the scans in the cloud storage you linked to Scanner Pro. While it’s currently not possible to import them back to Scanner Pro, you’ll still be able to access the files.

    Was this article helpful for you? Yes No
    If you’d like to get individual help from our Customer Support team, follow the steps on the Contact Us page.
    We’d appreciate your feedback to help us improve the article:
    Thank you! Tell us more about your experience with Scanner Pro Help Center:

    It’s optional, but it will help us improve further 🙂

    How to

    • Create a new scan
    • Make better scans
    • Scan from Gallery
    • Edit a scan
    • Fax a document
    • Organize scans

    Company

    • Blog
    • About
    • Press
    • Careers
    Copyright © 2007 - 2022 Readdle.
    Terms and Conditions
    Privacy Policy